Dialpad Press Release
Dialpad and Nuvola join force to offer partner a comprehensive communication platform that integrates voice, video, chat, SMS/MMS, and more, all with guaranteed 100% uptime.

Nuvola Distribution and Dialpad Announce Strategic Partnership to Enhance UCaaS and UC Solutions
Reading, UK – May 7, 2025 – Nuvola Distribution, a leading technology and services distributor, is excited to announce a strategic partnership with Dialpad, the industry leader in AI-powered communications intelligence. This collaboration aims to elevate Unified Communications as a Service (UCaaS), Contact Centre as a Service (CCaaS), and AI, leveraging Nuvola’s extensive expertise and Dialpad’s innovative technology. Initially, the partnership will operate via an agency model, with plans for wholesale in the future.
Michael Lloyd, CEO of Nuvola Distribution, commented on the partnership: “We are thrilled to join forces with Dialpad, a company that shares our commitment to delivering cutting-edge communication solutions. Nuvola’s consultative approach to Cloud Communication Solutions, combined with our robust partnership portfolio and expert Professional Services, positions us perfectly to drive exceptional value for our partners. Dialpad’s particular focus on AI, which is integrated throughout their licensing from UC to CCaaS on a single pane of glass, will enable our partners to offer superior solutions. At Nuvola, we want to ensure that the solutions we offer have unique strengths compared to other vendors in our portfolio. With this solution, customers have the option to continue using existing hardware, keeping initial migration costs to a minimum. We are always looking to enable our partners to offer superior solutions and generate excellent margins through our offerings.”
Ross Jack, Director for Channel EMEA at Dialpad, added: “Partnering with Nuvola Distribution is a significant step forward for Dialpad in expanding our reach across the EMEA region. Nuvola’s proven track record in the UC space and its comprehensive support for channel partners will be instrumental in delivering tailored, high-value solutions. Together, we are set to transform the way businesses communicate and collaborate.”
Nuvola Distribution brings a wealth of UCaaS and UC expertise to the partnership, offering a complete ecosystem of integrated solutions. With a focus on consultancy, engineering, technical support, and marketing, Nuvola ensures that partners have access to the best-in-class services and products. The agency and referral model provided by Nuvola allows partners to earn premium margins from the first sale, with opportunities for recurring revenue and scalable growth.
This strategic partnership underscores the commitment of both companies to innovation and excellence in the communications industry. By combining Nuvola’s extensive experience and Dialpad’s advanced AI-powered technology, the collaboration promises to deliver unparalleled solutions that enhance customer satisfaction and drive business success.
About Nuvola Distribution Limited
Nuvola Distribution is a leading technology and services distributor of unified communications, network, data, cloud, wireless, and audio-visual products. Nuvola provides an integrated portfolio of hardware, software, and professional services. We deliver consultancy, installation, engineering, after-sales support, and MaaS (marketing as a service) for our world-renowned ICT vendors and reseller partners in over fifty countries worldwide. Our logistics centres are based in the United Kingdom and the Republic of Ireland and deliver technology solutions to our reseller partners and their clients across the globe. Nuvola’s partners include 8×8, Alcatel-Lucent Enterprise, Bridgeworks, CallCabinet, CC4ALL, Dialpad, eve Wholesale, Gamma Communications, Garland Technology, i3-Technologies, Luware, Mitel, NFON, NICE, NICE CXone, RingCentral, Snom Technology, Sangoma Technologies, and Yealink.
PR Contacts:
Catrina Ure | Marketing Manager | Nuvola Distribution | cure@nuvoladistribution.com |Tel: +44 (0) 1628 906 010
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