Engineering and Installation

The Nuage Communications engineering team is recognised as one of the most highly skilled, qualified, and respected in the EMEA services marketplace. Our engineers bring decades of combined experience across a wide range of technologies and vendor platforms, consistently delivering excellence in design, deployment, and support. Through a structured programme of continuous professional development, we ensure our consultants receive regular, up-to-date training and certifications, enabling them to deliver professional, efficient, and standards-driven services to our reseller partners and their customers.

Nuage has played a pivotal role in delivering some of the most complex and significant project rollouts across the EMEA region, particularly for leading vendors such as NICE CXone, RingCentral and Mitel to name but a few. Our engineering teams have successfully deployed advanced system architectures, high-end contact centre solutions, and large-scale multi-site implementations within challenging timeframes. These achievements have fostered long-standing relationships with our partners, built on trust, transparency, and a shared commitment to quality. This partnership approach has resulted in a high rate of repeat business and a reputation for reliability that continues to set us apart.

We understand that many businesses experience cyclical fluctuations in demand for engineering resources. Nuage provides a scalable, flexible engineering capability that allows our partners to respond quickly to customer needs, meet tight deadlines, and deliver projects efficiently — ensuring opportunities are captured rather than lost due to resource constraints.

Recruiting and retaining qualified engineers or funding ongoing training can be time-consuming and capital-intensive. By partnering with Nuage, your organisation gains immediate access to specialist expertise, vendor-certified professionals, and best-practice processes — delivering measurable improvements in performance, collaboration, and customer satisfaction, without the long-term overhead of in-house expansion.

Nuage acts as an extension of your business, delivering complete, end-to-end solutions on your behalf. From the initial design blueprint through to live deployment, our engineers work closely with your team to develop tailored implementation strategies that align with your technical and commercial objectives. Each project is executed with precision and care, underpinned by rigorous quality assurance and risk mitigation processes.

Before any solution reaches a customer site, we perform comprehensive pre-delivery inspections, proof-of-concept validation, and pre-staging of configurations in our purpose-built laboratories. This thorough preparation ensures that every deployment runs smoothly, meets specifications, and exceeds expectations.