Microsoft Teams solutions that work with a multitude of communication vendors; from Contact Centres to Audio-Visual,
Video Conferencing to Call Recording and Handsets and Headsets.

Microsoft Teams as a Service
Microsoft Teams Solutions
UCaaS
UCaaS (Unified Communications as a Service) solutions integrate with Microsoft Teams in several ways to enhance communication and collaboration. Many of our partners are Microsoft Teams Certified and use various methods to enhance Teams.
Operator Connect
Operator Connect enables businesses to connect voice to Microsoft Teams through the public switched telephone network (PSTN), to make and receive calls within the Teams application and to complete calls and number management within the Teams Admin centre.
Direct Routing
Microsoft Teams Direct Routing enables your client’s to make and receive calls by enabling Teams as a full cloud-based UC solution with Enterprise-grade telephony.
Contact Centre
We have the leading Contact Centre solutions which are fully integrated into Microsoft Teams offering, the Attendant Console along with a scalable full functioning Enterprise Contact Centre.
Audio-Visual Solutions
Nuvola offers a range of conferencing solutions from our audio-visual vendor partners. Interactive touchscreens, cameras, soundbars from our A/V vendor partner i3-Technologies, and Yealink, for video conferencing platforms, cameras and soundbars, all of which our integrated to work smoothly with Teams.
Call Recording
Our vendor partners for call recording are fully enabled for Teams. NICE was first to achieve Microsoft Teams Certification for UC Recording, enabling digital transformation of financial services organisations and, both NICE and Luware are also certified to record calls, meetings, screen sharing, chat and much more across the Teams solution.
Handsets
DECT handsets from Spectralink deliver mobility and seamless roaming across industries with integrations for Microsoft Teams and Skype. Handsets from leading vendor Yealink delivering both SiP and DECT handsets compatible with Teams.
Headsets
With a wide range of attractive and perfectly engineered headsets available in both wired or wireless from our headset partners Yealink, Alcatel-Lucent Enteprise and JPL Telecom.
Network-as-a-Service
This service enables you and your customer to pay monthly for both Data & Wifi solutions. DIaaS (DI-as-a-Service) solutions from Alcatel-Lucent Enterprise that work smoothly with Microsoft Teams.
Session Border Controllers
Ribbon Communications is certified with Microsoft Teams. Their Session Border Controllers (SBCs) are fully certified for both Microsoft Teams Direct Routing and Operator Connect. This certification ensures that Ribbon’s SBCs can securely connect Teams to telecom providers, allowing users to make and receive calls through the Teams interface.

Microsoft Teams Operator Connect allows businesses to connect their telephone systems to Microsoft Teams
Operator Connect
Operator Connect is a service that allows businesses to connect their telephone systems to the Microsoft Teams platform through the public switched telephone network (PSTN). It enables them to make and receive calls within the Teams application and complete all their calls and number management within the Teams Admin Centre.


Microsoft Teams Direct Routing to enhance your client’s voice offering.
Aura
Aura helps business partners expand their reach and portfolio with global voice solutions for Microsoft Teams delivering enterprise-grade voice into Microsoft Teams in 89 countries with local numbers, and multi-currency support.


Contact Centre compatibility with Microsoft Teams with CC4ALL’s CC4TEAMS solution, NICE CXone and Luware.

Teams compatible solutions from Nuvola’s audio-visual vendor partners Yealink and i3-Technologies for video conferencing, interactive touchscreens, cameras and soundbars.

Call Recording from NICE and Luware that is Microsoft Teams ready.

SIP and DECT Handsets from leading vendor Yealink fully compatible with Microsoft Teams

From leading global vendor Yealink and JPL Telecom a local British company.

Network-as-a-Service and Network-on-Demand from Alcatel-Lucent Enterprise works with Microsoft Teams to deliver a network solution replacing static networks and allowing solutions upgrades when needed.

Ribbon Communications Session Border Controllers manage and secure IP communications, particularly for Voice over Internet Protocol (VoIP) and video conferencing